1. Policy

At Down Home HVAC, we’re committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital offerings.

2. Feedback

We welcome your feedback on your experience with downhomehvac.ca Email us at downhomehvac.ca with any questions or comments you have.

3. Standards

downhomehvac.ca strives to conform to the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.1 AA, PDF/Universal Accessibility (PDF/UA)

4. Compatibility

downhomehvac.ca is compatible with most major Internet browsers including Chrome, FireFox, and Safari.

downhomehvac.ca may not perform optimally on Internet Explorer and older browser versions.

5. Distribution

downhomehvac.ca distributes this policy to all personnel who work with web content including writers, editors, designers, and developers.

6. Testing

downhomehvac.ca engages in regular automated testing and (annual / bi-annual) manual audits and user testing to assess and improve accessibility.

7. Training

downhomehvac.ca web content personnel undergo mandatory bi-annual accessibility training.

8. Compliance

Through genuine effort and commitment including testing, audits, consulting, and remediation, we believe downhomehvac.ca adheres to best practices for compliance with the The Accessible Canada Act (ACA).

9. Resources

For more information on web accessibility and legal requirements, here are helpful resources:
ACA
W3.org/WAI